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Questions & Answers

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You are buying the exclusive right to operate the Evoglide online store for your chosen country. The website is already built, fully SEO-optimized, stocked with premium e-mobility products, and ready for launch. You’ll be the only Evoglide partner in that country.

No. As an Evoglide franchise partner, you don’t need to manage stock or logistics. 

All inventory and shipping are handled directly by our trusted EU suppliers. This means:

  • No warehouse costs
  • No risk of unsold stock
  • Fast 2–4 day delivery across Europe

You can focus entirely on growing your business and sales, while we take care of the rest.

 
 

You’ll manage customer communication in your language, and growing your market presence. We handle product sourcing, shipping, and the after-sales support is handle by our brand partners.

Yes. We work only with reputable brands such as Evoglide, DYU, iScooter, Duotts, and OneSport — all known for quality, performance, and customer satisfaction.

Evoglide-partners.eu is our exclusive online ordering portal for approved Evoglide franchise partners. Once you’ve signed your franchise agreement and secured your country, you’ll receive login details for this platform. From there, you can browse our full product catalogue, place orders for your customers, and track shipments — all with fast, direct fulfilment from our European warehouses.

Yes. You are free to browse any of our existing franchisee websites to see the full product catalog in action.

No. The site is built on WordPress/WooCommerce, which is easy to manage. We provide training and ongoing support to help you operate smoothly.

Yes. We allow only one partner per country to ensure exclusivity. Once a country is sold, it’s no longer available.

We strongly believe that marketing — whether managed by our in-house team or the agency of your choice — will be a major factor in your success. By ensuring you have professional marketing support, we help you tailor campaigns to your local market, language, and audience. This approach increases your chances of rapid growth, secures your investment, and builds a stronger, more sustainable business in your country.

All warranty and support services are based in Europe. This means your customers receive fast, local assistance without long waits or complicated international returns. It also boosts trust in your business and increases repeat sales.

At Evoglide, service and spare parts support are organized directly with our certified European suppliers.

Each product includes a built-in diagnostic system that displays an error code whenever a technical issue occurs. This code allows us and the supplier to immediately identify the exact part that needs attention.

How service works:

  • The customer provides the error code (or a short video of the issue).
  • Our supplier sends the required spare part directly from Europe, along with simple replacement instructions.
  • The part can be installed either by the customer or by any local workshop the customer prefers, meaning you do not need to establish your own service centers.
  • All products include the manufacturer’s standard European warranty, with non-wear parts covered according to EU regulations.

This system ensures fast, standardized, and reliable service without requiring a national service network, while maintaining high customer satisfaction and long-term operational simplicity.

Your income will depend on your local market size, marketing efforts, and sales performance. With an initial investment ranging from €5,000 to €15,000, you can expect to recover your investment within 6 months of operations. As your market presence grows, the business can deliver significant recurring income and long-term profitability.

Evoglide operates across the entire EU/EEA region, and our warranty structure is designed to remain fully compliant with all local consumer regulations, including countries with higher durability expectations such as Norway.

1. Manufacturer Warranty Framework

All products sold through our local franchise partners benefit from the official European manufacturer warranty provided by our suppliers.

This warranty covers all non-wear components and is recognized across the EU/EEA.

2. Compliance With Local Consumer Protection Standards

Some countries expect a longer presumed durability period (for example, Norway’s general expectation of up to five years for non-wear components).

This does not require offering a literal 5-year replacement warranty.

Instead, it means:

  • Defects must be assessed fairly
  • Usage and normal wear must be considered
  • Manufacturing faults remain the supplier’s responsibility

Our operating model already aligns with these requirements.

3. Full Support After the Warranty Period

Even after the standard manufacturer warranty expires, customers continue to benefit from:

  • Access to original spare parts
  • Guidance on repairs
  • Support through the local franchise partner, backed by Evoglide and the supplier network

This ensures continuity of service without imposing unrealistic long-term liabilities on franchise partners.

4. Operational Process for Handling Claims

When a customer reports a defect:

  1. The issue is diagnosed (our products include error code systems for quick identification).
  2. The supplier evaluates whether the failure is due to manufacturing or wear/usage.
  3. If covered, the part is shipped directly from the European warehouse with clear installation guidance.

This streamlined structure allows franchise partners to remain compliant, efficient, and cost-controlled.

5. Result: Clear, Compliant, and Scalable

Evoglide’s warranty strategy ensures:

  • Legal compliance in all EU/EEA countries
  • No excessive financial burden on the partner
  • A professional after-sales experience aligned with European consumer standards

It is a system designed for clarity, security, and long-term brand reputation.

Evoglide ensures full compliance with the legal speed regulations in all EU countries and Norway.

All road-legal models are delivered with the mandatory speed limitation activated from the factory:

  • E-scooters: 20 km/h (Norway and several EU markets)
  • E-bikes: 25 km/h pedal-assist limit (EU standard EN15194)

This keeps the products legally compliant for public-road use at delivery.

1. Selling powerful motors is fully legal in EU + Norway

European and Norwegian regulations do not prohibit the sale of higher-power motors such as 750W or 1000W.

What the law regulates is:

  • Maximum assisted speed on public roads
  • Whether the motor assists beyond the legal limit
  • Throttle rules, depending on the country

This means:

. It is legal to sell a 1000W vehicle

. It must simply be shipped with the speed limitation activated

This is standard across the entire European e-mobility market.

2. Riders are responsible for respecting local laws

This follows EU consumer legislation and Norwegian mobility law:

  • Retailers must deliver compliant products
  • Riders are responsible for how and where they use them

This is the same principle as selling a car capable of 200 km/h — the vehicle is legal, and the driver must respect local speed limits.

3. Why customers still choose powerful motors (even with speed limits)

Even when limited to 20–25 km/h, high-power motors provide:

  • Better torque and acceleration
  • Safer uphill performance
  • Better performance for heavier riders
  • Longer motor life due to reduced strain
  • More stability for cargo or dual-battery setups

So customers still benefit significantly from a 750W–1000W model while remaining fully legal.

4. Evoglide’s compliance process

Every road-legal product is delivered with:

  • Speed-limit firmware installed
  • Compliance documentation
  • Clear usage and safety guidelines
  • Information about local regulations (EU + Norway)

This ensures that Evoglide partners operate fully within the law from day one.

Turn Your Country into a Thriving E-Mobility Business with Evoglide